- Why no monthly plan?
- A vault is a long-term commitment, and pricing it monthly invites short-term thinking on both sides. Annual keeps the math simple — one number, one renewal, zero meters.
- Can I bring my whole Evernote (or Drive, or Dropbox) archive?
- Direct importers for Evernote, Drive, and Dropbox are on the roadmap, not shipped yet. For now you can drag in a folder of files and Granite reads each one as it arrives. The 100 GB ceiling on the paid plan exists so this doesn’t become a conversation once those importers land.
- What happens if I cancel?
- Your archive is preserved — we hold the encrypted data so reactivation is one click away. You can export everything any time. Search and reading pause while your subscription is inactive; re-subscribing turns the vault back on with nothing missing.
- How do I export everything?
- Settings → Export → request a full archive. Granite builds an envelope-encrypted zip of every original document, every extracted field, and an audit-log manifest, then emails you a one-time authenticated download link. You can keep doing this whenever you want.
- Is there a team or family plan?
- Not yet. Granite v1 is one vault per person. We’re thinking carefully about households and small businesses with their own filing — both wedges we plan to serve — but we won’t ship a multi-user plan until we’re sure we’ve avoided the usual mess of shared accounts.